At IndoAgriCrafts we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit indoagricrafts.com or make a purchase from us.
1. Information We Collect
a. Information You Provide to Us
We may collect the following information directly from you:
- Full name
- Email address
- Phone number
- Shipping address
- Payment information (processed securely by third-party payment providers; we do not store card details)
b. Information Collected Automatically
When you browse our website, we may automatically collect:
- IP address
- Device type & browser
- Pages viewed
- Time visited
- Cookies & tracking data
Cookies help us improve user experience and analyze website traffic.
2. How We Use Your Information
We use your information for:
- Processing and delivering your orders
- Customer communication & support
- Improving website performance & user experience
- Preventing fraud and enhancing security
- Marketing (only with your consent)
We do not sell your personal information to third parties.
3. Sharing Information with Third Parties
We may share your information with:
- Payment processors (PayPal, Stripe, etc.)
- Shipping partners (DHL, FedEx, JNE, etc.)
- Website hosting & analytics providers (Google Analytics)
Third parties are required to maintain confidentiality and protect your data.
4. Data Storage & Security
Your data is protected using industry-standard encryption (SSL).
We only retain personal information as long as necessary to fulfill our services and legal obligations.
5. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Object to data processing
- Disable cookies
6. Children’s Privacy
Our website is not intended for children under 13 years old, and we do not knowingly collect their data.
7. Changes to This Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page.
8. Contact Us
If you have questions about this Privacy Policy, contact us at:
📧 Email: singh@indoagricrafts.com
📱 WhatsApp: +62 821 6191 9194
📍 Address: Jl. KPT Pattimura GG Saoh, Medan, North Sumatra, Indonesia